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Public Fix

We fix one company's AI record in public, for 30 days, with receipts

In a Public Fix we fix one company's AI record in public for 30 days, with receipts. Day 0 publishes the record as ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode state it: 150 planned observations, the named count among valid answers, the sources cited, the share of recorded brand mentions, and selected wrong or stale statements verified against their sources. Every weekday we publish what we changed and what went live. Day 30 publishes before and after under the published method and the three-rate test. The Fix Sprint is charged only if a rate moves. The company can pause the public log at any time, and the work continues.

Delivery lead: Priya Nair, Management Consultant.

Apply to be the next Public FixRead the method (v1.1)

The runs

The first runs are being arranged. Each run appears here once its company's written consent is recorded, starting with its day 0 record.

The day 30 rule

At day 30 we schedule the same ten buyer questions on ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode, three runs, 150 planned observations, under method v1.1. Named and cited counts compare the same question, engine and run cells answered in both measurements; a cell lost on either side is excluded from both. An increase in either measured count passes; a tie does not. Record accuracy compares wrong or stale totals only when reviewed statement sets from one existing Sprint link to the same company and both measurements; only statements within the common cells count. A lower reviewed total passes. If no measured rate passes and those reviewed sets are unavailable, the result stays in review. The common valid base, exclusions and receipts are reported separately.

Terms version 2026-10-13-three-rates-v1. The Fix Sprint and the terms. We promise the work and the day 30 measurement, never a count, a rank, a placement or a business result.

Apply to be the next Public Fix

Any company can ask to be next. Tell us your category in your buyer's words and why now; we reply within two business days. No card is needed to apply.

Questions

What is published?
The company's name and website; its day 0 record as ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode state it, with 150 planned observations, the named count and valid answer base, the sources cited, the share of recorded brand mentions and selected verified wrong or stale statements, each with the engine, the source it cited and the company's own page; each weekday's work with its links; the weekly observation; and the day 30 before and after with receipts.
What is not published?
The company's internal data, its contacts, anything it marks private, and any statement a member of our team has not verified against the company's own published page.
What happens on day 30?
At day 30 we schedule the same ten buyer questions on ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode, three runs, 150 planned observations, under method v1.1. Named and cited counts compare the same question, engine and run cells answered in both measurements; a cell lost on either side is excluded from both. An increase in either measured count passes; a tie does not. Record accuracy compares wrong or stale totals only when reviewed statement sets from one existing Sprint link to the same company and both measurements; only statements within the common cells count. A lower reviewed total passes. If no measured rate passes and those reviewed sets are unavailable, the result stays in review. The common valid base, exclusions and receipts are reported separately.
What does it cost?
Each run states its terms on its page. The following offer wording is quoted from the current terms, version 2026-10-13-three-rates-v1: Fix Sprint, pay when named. Order for $0. We save your card and charge nothing. We run your Category Audit if you do not have one, fix what the record shows, and compare the same 150 answers at day 30. We charge $2,900 ($2,410 if you paid for the Audit) only if at least one of three measured rates is higher than at your baseline: the number of answers that name you, the number of answers that cite a page on your own site, or the number of statements about you classed wrong or stale, which must be lower. If none moves, we charge nothing and the work stays yours. Each measure compares plain totals with the Audit baseline. Nothing is charged on day 30. Our result email gives you five business days to request one repeat measurement at no cost. If you do not request it, we charge on business day six only if at least one measure passes. If you request it, the repeat decides under the same rules, and no charge occurs before that result or the end of the request window. Business days are Monday through Friday in Bloomington, Indiana time. Your email and account show the exact deadline. Here, 150 is the planned panel. Named and cited comparisons use the common valid answer base; unresolved record accuracy stays in review.
Can the company pause?
Yes. The company can pause the public log at any time by email. The run page then shows the day 0 record and a line that the log is paused, and the work continues privately.